TERMS AND CONDITIONS
BASIC TERMS AND CONDITIONS
The terms we have laid out pertain to every user on the domain avileather.com and the sub-domains. The terms and conditions are used for all transactions with and visits to the website. AVI LEATHER can change these terms and conditions at any time, without prior notice.
DISCLAIMER
We do not make promises that all items in the web shop are available when you order. Should your item not be available, we will reach out to you – by email or phone. We cannot guarantee that the site’s content is free of errors or typographical mistakes. While we do everything we can to fix images, texts and pricing, mistakes can still occur from time to time. If we believe you were wrongly charged an amount for an item, we have the right to cancel it before any order is sent out. In cases of this happening, you will be notified by email. If we’re unable to contact you, your order is going to be cancelled automatically.
GOVERNING LAW
AVI LEATHER’s terms are based upon Danish law. Danish courts have total jurisdiction when it comes to disputes. Danish courts have exclusive jurisdiction in any action arising out. Your country’s laws may be different from the laws in Denmark, and you may have more legal requirements when using the website.
AVI LEATHER Privacy Policy
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and accept our terms and conditions during the order checkout.
What data do we collect?
AVI LEATHER collects the following data during the order checkout:
• Personal identification information.
o First name
o Last name
o Company name (optional)
o Country
o Street address
o Postcode / ZIP
o Town / City
o Phone
o Email address
How do we collect your data?
You directly provide AVI LEATHER with most of the data we collect. We collect data and process data when you:
• Use forms or accept our terms and conditions during an order checkout.
• Use or view our website via your browser’s cookies.
How will we use your data?
AVI LEATHER collects your data so that we can:
• Process your order and manage your account.
• Email you to help completing your purchase if your order wasn’t completed.
• When AVI LEATHER processes your order, it may send your data to our suppliers so they can complete and ship your order.
• Advertising on META and Google.
• Analyze the user behavior with Google analytics and Microsoft Clarity. This is anonymous data only.
How do we store your data?
AVI LEATHER securely stores your data at our web shop and email.
AVI LEATHER will keep your order data for 5 years. Once this time period has expired, we will delete your data. We will keep data entered on uncompleted and cancelled orders for 2 months.
What are your data protection rights?
AVI LEATHER would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request AVI LEATHER for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that AVI LEATHER correct any information you believe is inaccurate. You also have the right to request AVI LEATHER to complete the information you believe is incomplete.
The right to erasure – You have the right to request that AVI LEATHER erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that AVI LEATHER restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to AVI LEATHER’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that AVI LEATHER transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@avileather.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
AVI LEATHER uses cookies in a range of ways to improve your experience on our website.
We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – AVI LEATHER uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – AVI LEATHER uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. AVI LEATHER sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners and social media. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The AVI LEATHER website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
How to contact us
If you have any questions about AVI LEATHER’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@avileather.com
WARRANTY
According to the EU and Consumer’s laws our products are covered by a 24 month warranty from the date of purchase, if any problem should arise due to a defect in workmanship under ordinary consumer use.
LEATHER AND COLORS
Bear in mind that leather is a natural product, meaning every hide is unique. The markings, texture and colour of each hide will vary. Differences can occur even with one hide. Occasionally, dyes from leather can be rubbed off and risk discoloring other materials. AVI LEATHER cannot be held responsible for this and will not provide financial compensation.
There are no promises made on the colours the website displays, as it can be dependent upon your computer and monitor’s colour settings.
PRICES
Product prices are shown including Danish VAT. If you are buying from another EU country, the price will be calculated including your national VAT on the checkout page. VAT will be calculated automatically when you enter your country. Outside EU customers buy our products tax-free (20 percent off the stated prices). This tax is excluded during the Checkout process. Any import or customs duties will be charged once your order reaches your country and will need to be paid by you. We do not have control over the charges and can’t tell you what kind of charges you could expect to pay. Each country has their own customs rules and regulations. If you have questions or concerns, consider contacting your local customs office.
SECURE PAYMENT
When you’re ready to order, you can choose to pay by credit card, Apple pay or Google pay. In order to make sure your shopping experience is secure and safe, we use the widely-used and accepted Secure Socket Layers technology (SSL) during the payment checkout process.
All payments are made via Pensopay. Your transaction will be processed through WooCommerce and Pensopay. By accepting that you wish to proceed with your order you authorize WooCommerce to request funds from your card provider. Your details will be transferred to our payment provider and will be collected and processed securely by them.
SHIPPING
We offer international shipping. Free shipping on orders over €330. The shipping fee will be calculated after the address has been entered on the checkout page. All orders are shipped in up to 3 working days after you place the order if the product is in stock.
RETURNS AND EXCHANGES
When you’re a customer at AVI LEATHER, you have 14 days from the date you get your order to withdraw it. During this time, you can open the product and see if it’s what you expected. If it’s not what you expected, you can send the items back and you’ll be refunded the cost or get another size. If the product is in unworn condition you will receive a full refund by way of the original payment method. However, you will be responsible for the cost to return the items. Item must be sent back in the same condition and quantity as you got it. If this requirement is not met, a significant decrease of value of the good will happen.
Before you return your order, please reach out to us at info@avileather.com and tell us why you are returning the product.
A RESPONSIBLE PRODUCTION
At AVI LEATHER we pay special attention to where and how we produce our jackets. We take responsibility for the impact our products may have on people, animals and the environment. We take our role as a company very seriously, ensuring that all our production processes takes place in a responsible manner.
CHEMICAL MANAGEMENT
During the process of production, we work hard to abide to a very strict chemical policy, ensuring that all our products are both safe for your health, and the overall ecosystem. All our chemical policies are in accordance with national and continental safety legislations of the suppliers country. There is no practice of using harmful chemicals in any of our leather articles.
SOCIAL FAIRNESS
AVI LEATHER pays attention to social fairness and prioritizes the health and safety of all the people that make up our internal and external working environment. All manufacturers are operated according to the local social compliance law, which is equal to European and US labor laws. We understand the labor-intense environment of the garment production industry, and the health, safety and wellbeing of our workers is a high priority for us.
Our mission has always been to recreate top quality flight jackets that are as authentic as possible, at prices that are affordable. So we take particular care to get everything right. We begin the process of research, design and development from our workshop in Denmark. We then hand over manufacture of the jackets, to a production team in Pakistan, who are experts in vintage leather jackets. Our sheepskin leather jackets are produced in China. We are in constant correspondence with our manufacturers. and are working together to create jackets to the highest standards of production.
We are passionate about what we are doing at AVI LEATHER and proud of the products we are able to offer to you. Further, we hope that this passion translates into the jackets you receive from us.
Any comments or suggestions, please send us an email. We endeavour to respond to each and every correspondence as soon as possible.
COMPANY INFORMATION
AVI LEATHER APS
Regenburgsgade 11
Aarhus, 8000
Denmark
Company Registration number: DK37504076
Email: info@avileather.com
CONTACT US
Please contact us whenever you need our help, we are here to accommodate all your needs. Whether it is a simple question or a valuable suggestion. We will respond as soon as possible and latest within 3 working days.